Frequently Asked Questions
Everything you need to know about your OOFOS experience.
What makes OOFOS different from ordinary footwear?
OOFOS are powered by OOfoam technology, which absorbs 37% more impact than traditional footwear foam materials. This unique technology reduces stress on your feet, knees, and lower back, making them the perfect recovery shoe for after a workout or long day.
How do I find the right size for my OOFOS?
OOFOS generally run true to size. If you are a half size, we recommend sizing up for women and sizing down for men to ensure the most comfortable fit and proper arch support.
What is your return and exchange policy?
We offer a 30-day trial period. If you aren't completely satisfied with your purchase, you can return your items in any condition within 30 days of the delivery date for a full refund or exchange.
Are OOFOS footwear machine washable?
Yes! Most OOFOS styles can be machine washed on a cold cycle with mild detergent. To maintain the integrity of the OOfoam, we recommend air drying them in the shade; do not put them in the dryer or expose them to high heat.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout if you need your recovery footwear sooner.
Do OOFOS come with a warranty?
Every pair of OOFOS purchased from our website is covered by a 6-month limited warranty against manufacturer defects in materials or workmanship.